Returns & Exchanges
At True Classic, we want you to love your fit, which is why we offer a 30-day window for hassle-free returns and exchanges on all unwashed and unworn items. Whether the size isn't right or you've changed your mind, we are committed to making the process as smooth as possible.
Start Your Request
Visit our online returns portal and enter your order number and zip code to locate your purchase and select the items you wish to return.
Select Outcome
Choose between a refund to your original payment method, an exchange for a different size, or store credit for your next favorite find.
Print and Pack
Download and print the prepaid shipping label provided by our portal and securely pack your items in their original packaging if available.
Ship and Track
Drop off your package at the designated carrier location; once we receive and inspect your items, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing